Your benefits:
- Focus on your core business – with no service worries
- Covers system, operational and process aspects
- Agreed system availability and performance levels
- Meet changing operational needs cost-effectively
‘One stop shop’ for maintenance and operations outsourcing!
Site based services ensure constant optimum performance and reliability of your system on an outsourcing basis. These services are the ideal maintenance and operations solution where your system is an essential part of your business process – such as in airport operations or in distribution centres and parcel & postal systems.
As well as direct, on-the-spot maintenance response, site based services offer continuous improvement of your process and system. That gives you benefits in terms of reliability, availability, performance and cost of ownership. It also means your system is always optimally matched to your current operational needs.
An important aspect of site based services is that we focus not only on your material handling system, but also on improvement of your logistics processes. You get the assurance of an agreed system availability level, plus the flexibility to deal with your changing business needs as necessary. As a result you can concentrate on your core business, without worries about your system.
Our site based services are delivered in three phases:
- Scope definition - define the requirements in terms of operational performance, facility maintenance, and process and system improvements (KPIs, response time, on-site maintenance team, performance guarantee)
- Preparation – prepare for operations (e.g. staff recruitment, facility preparation, maintenance set up)
- Service roll-out and operations – our on-site maintenance team take over responsibility for the total services package